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Use Email Analytics

Analytics shows how your company email is performing over the last 7, 30, or 90 days.

Open analytics​

  1. Go to Communication → Analytics (or use the dashboard quick link).
  2. Pick a period: 7, 30, or 90 days.
  3. Review totals for sent, delivered, opened, clicked, bounced, unsubscribed, and failed.
  4. Use daily charts and the hourly best send time view to plan future campaigns.
  5. Check top clicked URLs when tracking is available.

Metrics combine delivery status and open / click tracking from your email provider webhooks when those are configured.

Growth dashboard​

A Growth dashboard adds CRM lead funnel stats and drip campaign summaries when CRM data and enrollments exist. It may not appear in the main Communication menu — ask your administrator for the company URL if you use it regularly.

Next step​

Compose, schedule, and send email

Put analytics insights into the next send.

Communication Center troubleshooting

Empty analytics or send failures.