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Automation Tips for Admins

Company Admin connects to Automation for time-based follow-ups so operations don't rely only on a daily scan. These tips are for administrators who configure workflows or oversee Labour Scheduling.

Labour shift-swap escalation​

When someone requests a labour shift swap, Biznsbook can schedule an automatic escalation event 24 hours later. If the swap is approved or rejected first, that scheduled escalation is cancelled.

This uses Automation's delay scheduler instead of waiting for a once-a-day job to notice an open request.

Trigger delay on workflows​

For workflow authors:

  1. Open the workflow definition you manage.
  2. Set Trigger delay (minutes) to wait after the trigger event before the workflow starts.
  3. Optionally set Cancel on event type so a superseding event (for example approval or rejection) clears the wait.

Use delays when the next step should only fire if nothing cancelled it in time — escalations, reminders, and staged approvals are typical cases.

:::info Full Automation details live elsewhere These tips cover the delay behaviour that Company Admin and Labour depend on. For building complete workflows, see your Automation user manual or in-app Automation help. :::

Use the Attention Center

Catch unverified timesheets and pending HR actions in one list.

Invite your team

Make sure the right roles can act on escalations.