Connect an Integration Hub Connector
The Integration Hub lists only connectors assigned to your company. Configure them while signed in as a company user — not from the platform admin portal.
Enable a connector
- Go to Integrations → Integration hub.
- Open a connector card (for example Shopify).
- Turn the connector on.
- Enter credentials (API keys, shop domain, or Client ID / Secret).
- Shopify: save Client ID / Secret, then click Connect with Shopify (OAuth). Other connectors may accept a pasted access token until full OAuth is available.
- Subscribe to the events you need (invoices, payments, leads, stock changes, and similar).
- Open Field mappings and apply defaults or edit rows.
- For inbound webhooks: copy the webhook URL and token, register them in the external system, and choose a write-back target (log only, customer upsert, import sale, or automation event).
Monitor runs
- Open Execution log from the hub dashboard.
- Filter by connector, direction, and status.
- A Succeeded row means the external call completed.
- On Failed, read the message — usually credentials, mapping, or the remote API.
:::tip SiteAdmin assigns connectors If a card is missing or opens as unavailable, ask SiteAdmin to assign that connector to your tenant. Company credentials should always be entered from the company login. :::
Typical uses
| Profile | Common connectors |
|---|---|
| E-commerce | Shopify, WooCommerce |
| Finance team | QuickBooks, Xero |
| CRM-heavy sales | HubSpot, Mailchimp |
| Custom stack | Generic REST, Zapier |
Hourly catalog sync runs for connectors that support it. Day-to-day order and event traffic follows the subscriptions you enable.