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Reconcile Toast Sales and Margins

After daily imports settle, use Reconciliation and the Margin Report to catch mapping gaps, short picks, and cost issues.

Reconciliation

  1. Go to Toast Integration → Reconciliation.
  2. Choose the period you care about.
  3. Compare Toast sales totals to inventory movements created by imports.
  4. Investigate gaps — often unmapped items, reversed imports, or waste columns missing from the Product Mix export.

Run this weekly during go-live, then on a cadence that matches how often you count stock.

Margin Report

  1. Go to Toast Integration → Margin Report.
  2. Review sales vs cost for Toast-imported data.
  3. Follow up on thin or negative margins — wrong conversion factors and outdated costs are common causes.
  4. After you fix a mapping or cost, re-import or wait for the next Daily import before judging margin again.

When numbers disagree

SymptomLikely cause
Toast total higher than movementsUnmapped items or skipped short-stock rows
Movements higher than ToastDuplicate import or missing reversal
Waste missingProduct Mix export without Waste count
Variant stock looks wrongConversion factor on the master mapping

Sync logs and event log

PageUse when
Sync logsManual Sync Now or related API runs need history
Event logWebhooks, order processing, or mapping errors

These are audit views — they do not replace fixing mappings or re-running Daily import.

:::tip Library qty vs Biznsbook batches Re-uploading a Toast library file does not force Biznsbook batch quantities to match. Use Daily import (sold + waste) and variance approve for operational alignment. :::