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Process a POS Refund

Record a refund​

  1. Go to Payments → POS refund.
  2. Select the original sale — terminal or checkout — following the on-screen prompts.
  3. Enter the return lines and choose a refund payment method.
  4. Save.

What happens​

The refund reverses the accounting entries from the original sale. If the original sale was a standard POS sale bill, stock is restored to the warehouse it was sold from automatically.

Next step​

Read Z-reports and X-reports

Reconcile a shift or a full day of retail sales.