Process a Purchase Return

Purchase returns (after invoicing)

1. Go to Purchasing → Purchase returns, or start one from a posted purchase invoice.
2. Only Posted invoices qualify for a return.
3. Enter return quantities per line, up to what's still returnable.
4. Save — stock decreases again, and input tax and accounts payable reverse for the returned amount.
5. Print return or download a PDF from the return's details.

Import/export bills use a separate import returns list rather than this screen.

Return to vendor (before invoicing)

For goods you want to send back before or outside a formal purchase return — often tied to a quality-check rejection right at receiving — use Return to vendor instead. See Ship and return stock for the full RTV workflow, including credit-recovery tracking.

Next step

Import purchase bills

Handle foreign-currency purchases with landed cost treatment.