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Run the Kitchen Display System

The Kitchen Display System (KDS) puts your kitchen on a screen: every completed POS sale turns into one or more digital tickets on a station board, timed and color-coded by age. It's completely opt-in — nothing happens until you switch it on, and turning it off makes sales complete exactly as before.

Turn it on​

  1. Go to Settings, find Kitchen Display (KDS), and tick Enable KDS. Optionally turn on Per-line tracking and set a ticket font size. Save.
  2. On each recipe, set its Default KDS Station — Grill, Fryer, Cold, Bar, Expeditor, or All-Kitchen. Items with no active recipe default to All-Kitchen.

How tickets are created​

On sale completion, Biznsbook looks up each item's recipe station, groups lines by station, and creates one ticket per station — a steak and a cocktail becomes a Grill ticket and a Bar ticket. Ticket numbers read T{table}-{seq} for dine-in or TK-{seq} for takeaway.

Using a station board​

Open Restaurant → Kitchen Display → KDS Dashboard (needs View kitchen display) for a station picker with a live ticket count per station. Open one — or Expeditor View for all stations — for the full-screen board:

  • Each ticket card shows its number, table and covers, an age timer, and the item list, grouped by course when multiple courses exist.
  • The border escalates by age: green → amber (past warn threshold) → red (past urgent threshold).
  • The board polls every 10 seconds with ETag caching, updating only changed cards — no flicker, no special hardware.

Courses: hold and fire​

Set the default course on the POS table banner. Course 1 shows on the board as soon as the sale posts. Course 2+ stay held — invisible to the station — until front-of-house taps Fire on the table chip and enters the course number.

Working a ticket​

Drive each card through its lifecycle with one tap: Acknowledge → Start → Ready (raises an "order ready" alert for FOH) → Bump (clears it, recording total time). Void removes a ticket that shouldn't have been made. With Per-line tracking on, individual lines can be bumped; the ticket auto-bumps once every line is done.

Managing stations​

From the KDS Dashboard, open Manage KDS Stations (needs Manage restaurant settings) to set each station's name, type, display color, warn/urgent thresholds in seconds, and sort order. Unconfigured boards use built-in defaults — warn at 5 minutes, urgent at 10.

KDS Analytics​

Open Restaurant → Reports → KDS Analytics (needs View restaurant reports) for total tickets, average ticket time, average covers per ticket, average duration by station, and ticket volume by hour.

:::info Screen-only in this phase There's no physical ticket printing — KDS is browser-based only. :::

Next step​

Set up menu item modifiers

Let cashiers customize an item at the till.