Use Employee Self-Service
Employees with self-service access open three pages from the account menu — no separate app or login beyond the company portal.
My Schedule
Shows upcoming shifts for the next two weeks, plus open shifts you can claim in one click when claiming is available and open shifts exist on the published roster.
Claiming assigns you to that open shift immediately — managers still see the change on the schedule after refresh.
My Attendance
- Clock In / Clock Out based on whether you have an open attendance record
- Today's scheduled shift details above the button when you are rostered
- Attendance history below
Clock-in tries to match your scheduled shift for the day. If nothing matches, the record is still saved as a walk-in for a manager to review.
My Swaps
- Request a swap or drop
- Accept a swap when you are the named target
- Track request status until a manager decides
See Manage shift swaps and drops for the full approval path. Accepting as the target is only the first step — a manager must still approve.
Who can use self-service
| Setup | Result |
|---|---|
| Portal user linked for Scheduling | My Schedule / Attendance / Swaps work as expected |
| HR-only employee with no resolvable portal link | Self-service pages may be unavailable |
| Swap toggle off in Settings | Swap / drop actions hidden |
Remind staff to keep an email on file so publish and swap notices arrive by email as well as in-app.