Manage Promotions

Promotions capture calendar events — sales, launches, holidays — so forecasts include temporary uplift on top of the statistical baseline.

Steps

1. Open Supply Chain Planning → Promotions.
2. Create an event with start and end dates and a status.
3. Add items and set each item’s uplift factor.
4. Move status as the event progresses from planning to active to closed.
5. After the event ends, confirm forecasts return to baseline on the next generate or nightly run on the Forecasting Workbench.

:::warning Close ended events If a promotion stays Active after the campaign ends, uplift can keep inflating demand. Close or update dates promptly. :::

Next step

Work exceptions and the planner workbench

Triage forecast bias and other issues that need attention.

Manage seasonality profiles

Keep structural seasonality separate from short-term promotions.